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Drejtoria e Përgjithshme e Standardizimit
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SSH ISO 10002:2004/Cor 1:2009

Menaxhimi i cilësisë - Kënaqja e klientit - Udhëzime për trajtimin e ankimeve në organizata

Quality management — Customer satisfaction — Guidelines for complaints handling in organizations — Technical Corrigendum 1
10 shk 2012
95.99 Withdrawal of Standard   28 tet 2015

General information

95.99     28 tet 2015

DPS

DPS/KT 1

International Standard

03.120.10  

anglisht  

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Life cycle

NOW

WITHDRAWN
SSH ISO 10002:2004/Cor 1:2009
95.99 Withdrawal of Standard
28 tet 2015

Related project

Adopted from ISO 10002:2004/Cor 1:2009