DS CWA 15660:2007

Providing good practice for E-Learning quality approaches

Scope

Within the quality assurance working group in ISO/IEC JTC1 SC36, a description format and a
reference process model for quality approaches has been developed (ISO/IEC 19796-1). For this
standard, a European guideline to adapt quality approaches is needed to ensure the inclusion of
regional / cultural / organizational needs. This guideline identifies critical items which require a
localization / adaptation / contextualization to European needs and requirements.
All key stakeholders for the learning process are involved in the work on the adaptation guidelines
based on the quality standard ISO/IEC 19796-1. Specifically learners, content providers, service
providers, consultants, trainers and tutors, and administration are involved. This document shows
different implementations to promote the European diversity of e-Learning quality approaches.
Therefore, European requirements are included and promoted. The guideline will help to harmonize
quality approaches, as well as maintaining diversity and individualization.