DPS
Drejtoria e Përgjithshme e Standardizimit
Phone: +355 4 222 62 55
E-mail: info@dps.gov.al
Address: Address: "Reshit Collaku" Str., (nearby ILDKPKI, VI floor), Po.Box 98, Tiranë - Albania
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DPS has published the SSH ISO 7101:2023 standard “Management of healthcare organizations - Quality management systems in healthcare organizations - Requirements”

This standard provides organizations with the requirements to deliver quality healthcare. It specifies the requirements for quality management systems in healthcare organizations, where an organization will:

a) provide services to consistently meet the requirements of service users, stakeholders;

b) improve the service user experience throughout the continuum of care and continually improve the quality of healthcare;

c) establish and maintain processes that ensure timely, effective, efficient, equitable care for all patients.

The requirements of this standard are based on recognized best practices and are intended to be applicable to any professional healthcare organization.