ISO 21800:2025

Guidance for organizations to increase consumer understanding of online terms and conditions

Publication date: 12 dhj 2025

General information

Current stage: 60.60 Effective date: 12 dhj 2025

Originator: ISO

Owner: ISO/PC 335

Type: International Standard

ICS: 03.100.20

Gjuha: anglisht

Buying

Statusi: Publikuar

PDF - 7 350 Lekë

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CD - 7 350 Lekë

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Scope

This document gives guidance to organizations on creating clear, accessible, fair and easy-to-understand online terms and conditions (T&Cs).
This document is applicable to drafting business-to-consumer online T&Cs, including websites facilitating consumer-to-consumer sales, such as online auction sites. It does not apply to consumer-to-consumer and business-to-business online T&Cs.

Life cycle

NOW

PUBLISHED
ISO 21800:2025
60.60 Standard published
12 dhj 2025