ISO 9004:2018 gives guidelines for enhancing an organization's ability to achieve sustained success. This guidance is consistent with the quality management principles given in ISO 9000:2015.
ISO 9004:2018 provides a self-assessment tool to review the extent to which the organization has adopted the concepts in this document.
ISO 9004:2018 is applicable to any organization, regardless of its size, type and activity.
SSH EN ISO 9004:2009
SSH EN ISO 9004:2018
60.60 Standard published
9 korr 2018
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