ISO/AWI 26509

Tourism and related services — Sustainability Maturity Model for Tourism Organizations — Requirements and recommendations

Scope

This document describes a business maturity model in terms of sustainable tourism applicable to the organization responsible for tourism services or destinations, which wishes to:
a) Implement measures to minimize negative impacts or maximize positive impacts on sustainability related to the services provided;
b) Provide tourism services more sustainable;
c) Demonstrate that the tourism services provided meet applicable sustainability requirements.
This document applies to any tourism organization, regardless of the nature (public or private), size, location, and related tourism services (or activities).
This document specifies the sustainability requirements and recommendations of tourism services applicable to the environmental, social, and economic dimensions.