DPS
Drejtoria e Përgjithshme e Standardizimit

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E-mail: info@dps.gov.al
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ISO/IEC CD 20000-4

Information technology — Service management — Part 4: Process reference model

General information

Current stage: 30.98 Effective date: Dec 11, 2013

Originator: ISO/IEC

Owner: ISO/IEC JTC 1/SC 40

Type: International Standard

ICS: 03.080.99 35.020

Life cycle

PREVIOUSLY

Revises
ISO/IEC TR 20000-4:2010

NOW

ABANDON
ISO/IEC CD 20000-4
30.98 Project deleted
Dec 11, 2013

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