DPS
Drejtoria e Përgjithshme e Standardizimit
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E-albania
Phone: +355 4 222 62 55
E-mail: info@dps.gov.al
Address: Address: "Reshit Collaku" Str., (nearby ILDKPKI, VI floor), Po.Box 98, Tiranë - Albania
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Standards for quality management

Quality management standards define:

  • SSH EN ISO 9004:2018 Quality management - Quality in an organization - Guidance for achieving sustainable success
  • SSH ISO 10008:2022 Quality management - Customer satisfaction Guidance for business-to-consumer e-commerce transactions