DPS
Drejtoria e Përgjithshme e Standardizimit

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ISO 10002:2004/Cor 1:2009

Quality management — Customer satisfaction — Guidelines for complaints handling in organizations — Technical Corrigendum 1

95.99 Withdrawal of Standard Jul 17, 2014

General information

Current stage: 95.99 Effective date: Jul 17, 2014

Originator: ISO

Owner: ISO/TC 176/SC 3

Type: International Standard

Life cycle

PREVIOUSLY

WITHDRAWN
ISO 10002:2004

NOW

WITHDRAWN
ISO 10002:2004/Cor 1:2009
95.99 Withdrawal of Standard
Jul 17, 2014

REVISED BY

WITHDRAWN
ISO 10002:2014

National adoptions

SSH ISO 10002:2004/Cor 1:2009

DPS

Quality management — Customer satisfaction — Guidelines for complaints handling in organizations — Technical Corrigendum 1

95.99 Withdrawal of Standard

DPS/KT 1 more