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ISO 9004:2009

Managing for the sustained success of an organization — A quality management approach

Oct 30, 2009
95.99 Withdrawal of Standard   Apr 3, 2018

General information

95.99     Apr 3, 2018

ISO

ISO/TC 176/SC 2

International Standard

03.100.70     03.120.10  

English   French  

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Scope

ISO 9004:2009 provides guidance to organizations to support the achievement of sustained success by a quality management approach. It is applicable to any organization, regardless of size, type and activity.
ISO 9004:2009 is not intended for certification, regulatory or contractual use.

Life cycle

PREVIOUSLY

WITHDRAWN
ISO 9004:2000

NOW

WITHDRAWN
ISO 9004:2009
95.99 Withdrawal of Standard
Apr 3, 2018

REVISED BY

PUBLISHED
ISO 9004:2018