DS CWA 18005:2023

Requirements and recommendations for social media early warning messages in crisis and disaster management

Scope

This document provides requirements and recommendations for the content and structure of social media early warning messages and notifications in crisis and disaster management towards the public.
This document does not cover audio content.
NOTE 1 The content, form, format, quality, design and usage of audio content can be an important contributing factor to a social media early warning message. There could be some specific regulations about the use of certain audio content.
This document is applicable to all stakeholders in crisis and disaster management that seek to disseminate social media early warning messages and notifications to the public.
This document does not cover how and when to use social media.
NOTE 2 For organisations performing a public warning function, [1] gives guidance on the use of social media in emergency management and on how organisations and the public can use, and interact through, social media before, during and after an incident as well as how social media can support the work of emergency services.