This document establishes quality requirements and recommendations for hotels regarding staff, service, events, entertainment activities, safety and security, maintenance, cleanliness, supply management and guest satisfaction.
The requirements are applicable regardless of their classification and category, and whether the services are provided directly by internal staff or by a subcontractor.
Life cycle
NOW
PUBLISHED ISO 22483:2020 90.20
Standard under periodical review Apr 15, 2025
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