This document gives guidance on the use of social media in emergency management. It gives guidance on how organizations and the public can use, and interact through, social media before, during and after an incident as well as how social media can support the work of emergency services.
This document is applicable to governmental and non-governmental organizations involved in emergency management and crisis communication.
Life cycle
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IN_DEVELOPMENT prSSH EN ISO 22329:2025 40.20
DIS ballot initiated: 12 weeks Feb 9, 2026
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