This European standard provides guidance to FM organisations on the development and improvement of their processes to support the primary processes.
This standard also sets out basic principles, describes high-level generic FM processes, lists strategic, tactical and operational processes and provides examples of process workflows.
This standard is written from a primary processes, demand perspective for an audience of all stakeholders in FM processes.
Life cycle
NOW
PUBLISHED SSH EN 15221-5:2011 60.60
Standard published Mar 26, 2012
Related project
Adopted from
EN 15221-5:2011
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